The Service guarantee 


  • Clear written estimates, provided prior to any work being scheduled.

  • Simple pricing - No hidden extras, No additional charges.

  • Flexible appointments 

Shoot Process

  • On-site walk through with agent and home owner.

  • Onsite shoot guidelines:

    • Minimum disruption staging as practical

    • Views & rooms as directed

    • Pre advised time schedule.

Production contents

  • Full service as per pricing & service description,

  • in summary:

    • HD& HDR pix (Internal, External, Dusk, Community & Local)

    • Matterport Interactive and Virtual Reality tours

    • Floor layouts and Dolls-house views

    • ZILLOW 3D home tour (linked directly to ZILLOW listing)

    • ZILLOW video (linked directly to ZILLOW listing)

    • Dedicated website

Production guidelines:

  • Ready for live within 36 hours

    • First cut externals - by 9.00am shoot + 1 day

    • Complete package - by 9.00am shoot +2 days

    • Review feedback from agent / home owner ASAP.

    • Package review following feedback 9.00am day following feedback - by 5.00pm shoot + 2 days 

    • Refresh - completed within 24 hours of request - subject to hourly charge if post production time expired.

Other items


    • Matterport and Nikon products for photography and processing.

    • Nikon and other post production software within the production process

    • Video and stills are provided for download via limited access Google Drive.

    • Ownership of all images passes to Agent on cleared payment

    • Ownership of the hosted AR / VR packages is retained by Matterport and and deleted at their discretion on completion of the hosting period.

    • Fully Insured and bonded via The Hartford Small Business Insurance Company. Policy is viewable on request  

    • Fully licensed for drone operations by FAA - part 107 license available for view on request.